Terms of Use

By using Velora, you agree to these Terms to the extent an agreement can lawfully be formed in that way. If you do not agree, do not use the Service. Any consent required for personal information processing is separate from agreement to these Terms.

You must be at least 13 and satisfy any higher minimum age applicable where you live. If you are under the age required to enter a binding contract, a parent or legal guardian must authorize your use and accept these Terms as required by applicable law. An app store age rating does not override these requirements.

If you use Velora on another person’s or organization’s behalf, you must have authority to do so. You are responsible for ensuring that your use, photos and sharing comply with the law and the rights of others.

Velora is an AI beauty studio. Depending on the available app version and features, you can preview hairstyles, hair colors, makeup, brows, glasses, earrings and nails using a selected photo. Face insights estimate visible facial shape and proportions and suggest beauty options. You can compare an original with a generated image and choose to save or share the result.

An internet connection is needed for AI processing. A guest or signed-in session authenticates requests. Feature access, available options, usage limits and paid offers are those shown in the app at the time. This website’s example imagery illustrates the experience and is not a promise about the result for your photo.

Velora is not a salon, a medical service, a biometric identification service or a source of professional diagnosis.

Generated images are visual simulations, not predictions or guarantees. Hair, makeup, skin appearance, nail designs, accessories and facial details can be distorted or changed beyond the chosen option. Results depend on lighting, camera angle, image quality and the model, and may vary for the same photo.

Face shape labels, proportion estimates, undertone descriptions, confidence values and recommendations can be incorrect or biased. They are subjective starting points for exploration, not objective judgments about attractiveness, identity or personal worth. Confidence is not a validated assurance of accuracy.

A preview cannot establish whether a hairstyle is achievable, whether a product is safe for you, whether a dye or cosmetic will match the displayed color, whether a frame fits, or whether a treatment is appropriate. Consult a qualified stylist or other relevant professional before making consequential decisions. For health or allergy concerns, seek appropriate medical advice and follow product safety instructions.

Do not use results for identity verification, medical decisions, employment or other eligibility decisions, or to mislead someone about an actual photograph. When sharing, make clear that the image is AI-generated where the context could otherwise be misleading.

The app can create a guest account automatically. You may choose an available sign-in option to maintain an account. Provide accurate information where required, keep your sign-in credentials secure and do not use an account without permission.

You are responsible for activity you authorize through your account. Tell us if you suspect unauthorized access. We may take proportionate steps to protect the Service or an account, including requesting verification or temporarily restricting suspicious activity.

Guest access depends on the credentials stored on your device. Losing those credentials, reinstalling or changing devices can prevent access to the same guest account. Store purchases may be restorable through the original store account, subject to the store’s rules.

You retain your rights in photos you submit. You give us the limited permission needed to receive, process and transmit your selected photo and instructions, use service providers to produce the requested result, and return that result to you. This permission does not grant us a general right to publish your photo or use it in advertising.

AI processing sends the image and instructions through OpenRouter to a model provider. Their data practices and retention may differ from our own. See the AI processing disclosure before submitting a photo. These Terms do not create a blanket waiver of your privacy rights or substitute for consent where separate consent is required.

To the extent we hold transferable rights in a generated result, we permit you to use, save and share that result for lawful purposes. AI-generated material may not qualify for intellectual property protection in every jurisdiction, may resemble other outputs and may implicate third-party rights. We do not promise that an output is unique or cleared for every intended use.

The current studio is not a permanent image storage service. Save a result you want to keep. Images and full results are not saved in a Velora server content library. The app keeps the current studio photo and result only in temporary memory, where they can be cleared or replaced during use. Independently saved or shared copies remain under the relevant device or service’s control.

Submit only photos you own or have sufficient permission to use for the requested processing. Obtain the necessary permission from identifiable people shown, including authorization for external AI processing. Do not upload someone else’s face for deceptive, abusive or non-consensual use. A public social media photo is not automatic permission.

Do not submit intimate or sexual imagery, content exploiting children, identity documents, unlawfully obtained images, or content that infringes privacy, publicity, copyright or other rights. Avoid unnecessary sensitive information in the background. A parent or guardian’s lawful authority and any other required permissions are necessary for a child’s image.

We and our providers may reject a photo or request for safety, technical or legal reasons. A request being accepted does not establish that you have the necessary rights. You are responsible for the material you choose to send and for any subsequent sharing.

You must not:

• Use Velora to harass, exploit, impersonate or unlawfully discriminate against another person, or create misleading or non-consensual images.
• Submit unlawful or infringing content, malicious code, or requests designed to evade safety controls.
• Bypass authentication, subscription access or reasonable usage limits, share unauthorized access, or interfere with service availability.
• Scrape or automate access in a way that disrupts the Service, or probe another person’s account or information.
• Copy, redistribute or reverse engineer the Service beyond what applicable law or an applicable open-source license permits.
• Misrepresent an AI preview as an authenticated photograph or use it to violate another person’s rights.

Reasonable security research and rights that cannot lawfully be restricted remain subject to applicable law. Contact us before testing anything that could affect other users or service availability.

Velora’s software, brand, interface and website materials are owned by us or our licensors, except for your content, third-party materials and components under their own licenses. We grant you a limited, non-exclusive, non-transferable permission to use the Service for its intended purposes in accordance with these Terms and applicable store rules.

No ownership of the app, brand or underlying AI models transfers to you. Nothing in these Terms limits rights granted under applicable open-source licenses.

Velora may offer paid access through in-app purchases, including auto-renewing subscriptions. Available products, billing periods, prices, included access and any trial or introductory offer are shown in the app and the store purchase confirmation. Those disclosures apply to the product you choose. Do not rely on example prices or another country’s price.

• Payment: the store charges the payment method associated with your store account when you confirm a purchase, subject to the terms of any displayed offer.
• Renewal: an auto-renewing subscription continues for its stated billing period until canceled through the store. For App Store subscriptions, turn off renewal at least 24 hours before the current period ends to avoid the next renewal charge.
• Trials and offers: only apply when explicitly offered and subject to the eligibility and renewal price shown before purchase. A trial may convert to a paid subscription unless canceled in time.
• Included access: paid access is limited to the benefits shown for the selected product and may be subject to reasonable technical, safety and abuse-prevention limits. A subscription does not guarantee unlimited processing, a particular output or uninterrupted access.
• Price changes: changes to a subscription price and any required notice or consent are handled under the store’s rules and applicable law.
• Restoring: use Restore Purchases while signed into the store account used for the original purchase. Restoration depends on purchase validity and store support for the product.

RevenueCat helps us validate and manage access. Store billing and entitlement records are described in the Privacy Policy. Contact Support if paid access does not appear after a successful purchase.

Manage or cancel an App Store subscription in Settings → your name → Subscriptions → Velora, then choose the cancellation option. Follow Apple’s cancellation instructions if the subscription is listed under a different account or you cannot locate it.

Deleting Velora, signing out, or deleting a Velora account does not cancel the store subscription. Cancel through the store to stop future renewals. Cancellation generally leaves paid access available until the current period ends, subject to the offer and the store’s rules; a trial may end sooner.

For an Apple-billed purchase, request a refund through Apple’s Report a Problem service. Apple assesses eligibility under its policies and applicable law. Cancellation alone does not automatically refund a completed payment. Nothing here removes mandatory refund, withdrawal or other consumer rights.

If you obtained Velora from Apple’s App Store, the applicable store usage rules and Apple Standard End User License Agreement apply unless a valid custom license replaces them. These Terms supplement the applicable app license for the online Service; they do not amend Apple’s terms or reduce mandatory rights.

Velora is provided by its developer, not by Apple. App-related support is available from us. Apple controls its own billing and refund processes. Third-party services, including sign-in, AI processing and sharing destinations, may also have applicable terms and privacy practices. Links to them do not guarantee their availability or endorse their content.

We aim to provide a useful and reliable Service. To the extent permitted by applicable law, it is provided “as is” and “as available”, without additional promises that every result will be accurate, every request will succeed, or the Service will be uninterrupted or error-free.

We do not guarantee a real-world cosmetic result, compatibility with every device or third-party service, or preservation of unsaved studio content. These statements do not exclude any warranty, quality standard or remedy that cannot lawfully be excluded, including applicable consumer guarantees.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses, lost profits or losses caused by using AI results as a substitute for professional judgment. You remain responsible for your lawful use of submitted photos and for decisions you make about a generated preview.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including for fraud, deliberate misconduct, death or personal injury caused by negligence where applicable, or breach of mandatory consumer or data protection duties. Any limitation applies only to the extent it is lawful and fair in your circumstances.

You may stop using Velora at any time and delete a signed-in account from the app’s account settings. Contact us for guest account assistance or if you cannot use the in-app deletion option. Cancel an active subscription separately in the store.

We may restrict or suspend access where reasonably necessary to address a serious or repeated breach, unlawful use, security risk or legal requirement. Where practicable, we will explain the reason and provide a way to contact us. Any action must respect applicable consumer law and rights to paid services or refunds.

After account closure, information is handled under the retention and deletion policy. Terms that necessarily continue, including content rights, applicable payment obligations and lawful limitations of liability, remain effective.

We may update features, available looks, AI models, providers, supported devices and reasonable usage limits. Results can change as a result. We may also need to interrupt processing for maintenance, security or provider failures.

Material changes to a paid service or its discontinuation will be handled with any notice, continued access, cancellation or refund rights required by the store and applicable law. These Terms do not give us a right to disregard a paid commitment or a mandatory remedy.

The date above shows the latest version. We may update these Terms to reflect changes to the Service, legal requirements or security needs. We will give additional notice for material changes where required and obtain agreement when the law requires it. Changes do not retroactively remove accrued rights or alter a completed purchase contrary to applicable law.

Applicable law determines the law and courts that govern a dispute. If you are a consumer, mandatory protections in your country of residence continue to apply. These Terms do not require you to give up access to a court or consumer authority available under that law, and they do not impose mandatory arbitration or a waiver of collective rights.

If a problem arises, contact support@nexdev.codes so we can try to resolve it. Contacting us does not replace or delay a legal right or deadline.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Not immediately enforcing a right does not waive it. Neither party may transfer obligations in a way that unlawfully reduces the other party’s rights. Applicable store terms and open-source licenses continue to govern their respective subject matter.

These Terms do not limit any separate statutory privacy rights. If a translation is provided, it is intended to help understanding; mandatory local language and consumer protection rules prevail over any inconsistent interpretation.

Questions about these Terms, a purchase or your account? Contact Velora Support at support@nexdev.codes, or visit Support. For personal information requests, see the Privacy Policy.